Romanian Outreach Support Association is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards to make our website usable and welcoming for all visitors.
1. Our Commitment
We aim to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA where reasonably practicable. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities.
2. Accessibility Features
Our website includes features such as:
- Semantic HTML structure for screen readers and assistive technologies;
- Keyboard-navigable menus, links, and form controls;
- Visible focus indicators on interactive elements;
- Alternative text for meaningful images;
- Sufficient color contrast between text and backgrounds;
- Responsive layout that adapts to different screen sizes and zoom levels.
3. Known Limitations
Despite our efforts, some content or functionality may not yet be fully accessible. This may include third-party embedded content, older PDF documents, or certain media formats. We are working to address these gaps over time.
4. Assistive Technology Compatibility
Our website is designed to be compatible with major browsers and commonly used assistive technologies, including screen readers and voice navigation tools. For the best experience, we recommend using an up-to-date browser.
5. Request Accommodations
If you require information from our website in an alternative format — such as large print, plain language, or verbal assistance — or if you need accommodation to participate in our programs or events, please contact us. We will work with you in good faith to provide reasonable accommodations.
6. Feedback
We welcome your feedback on the accessibility of our website and services. If you encounter a barrier or have a suggestion for improvement, please let us know:
Romanian Outreach Support Association
Email: info@rosaassociation.org
Phone: 604-725-7404
When contacting us, please describe the issue, the page or feature involved, and the assistive technology you use if applicable. We aim to respond within five business days.
7. Formal Complaints
If you are not satisfied with our response, you may escalate your concern to the applicable human rights commission or accessibility authority in your province or territory.